Lagoona Hair Salon & Spa
4.3/5
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  • Anglais,
Localisation
156-610 Sixth St, New Westminster BC V3L 3C2
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Évaluations et commentaires - Lagoona Hair Salon & Spa

Quelle note donneriez-vous à cette entreprise?
4.3/5
  • Excellent
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    Anne80
    Par

    Lagoona is My favorite place for hair & facials.last weekend I brought my friend and she had a great service too .Salon has a very dynamic and friendly atmosphere. Safa and Yoonie are my favorite stylists.

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    abraham101
    Par

    Great place,professional staff.I really liked my hair cut & style.Thank you Lagoona!

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    jaye0832
    Par

    I got my hair cut and dye from lovely lady Yoonie, i really loved it , she is so sweet : D

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    MTA676
    Par

    Michael is amazing!!!

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    Réponse d'entreprise 4 mars 2017

    He definitely is! Thank you for your kind words, we do hope to see you again! Cheers - Saleh, Lagoona Salon & Spa

    anonpjyp
    Par

    I walked by and the appearance of Lagoona caught my eye. I love color so Safa the professional stylist is so skilled that I have been here four times in the past month. So worth checking out! Trust me I have been getting cut n colors for 20 years. No regrets! Awesome work!

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    DennyK879891
    Par

    Amazing salon, normally have anxiety with haircuts however this place blew me away! Saleh is a very genuine and warm hearted owner and Michael is very professional and takes his time with your hair. Definitely check it out!

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    MyriamC251445
    Par

    Worst salon experience I've ever had

    I came here to get my hair cut at the end of December and had the absolute worst experience. Literally the worst salon experience I've had in my 25 years on this planet. I had just asked for a small trim but Ben the stylist (if you can call him that) chopped off half of the top of my hair to give me what he calls a "coup sauvage" and ridiculously short bangs. I walked out of there crying and the manager had the audacity to say "your next stylings free". Like I will ever be going back there.

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    Réponse d'entreprise 4 mars 2017

    Hello Myriam, I am very sorry to hear about your experience with our salon. Because we go to great lengths to provide the most reputable level of service and care, we take your comment very seriously. It is in our best interest to maintain a well-rounded team and we are hoping for an opportunity to make things right with a different stylist. You can reach me directly at (604) 553-7722. Cheers! - Saleh, Lagoona Salon & Spa

    Ay9999
    Par

    Lagoona is my favorite salon. I will definitely go back and I recommend it to everyone. It is very clean and I love the design and the colors are wonderful. I had color, cut and style done by Safa. I'm so happy with my hair and Safa is very knowledgeable and professional stylist.

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    Réponse d'entreprise 4 mars 2017

    Thank you for your feedback! Yes, Safa is a wonderful hairstylist and a great person. We will definitely relay the message to him and once again we appreciate your kind words. Best Regards! - Saleh Lagoona Salon & Spa

    rubeng296231
    Par

    good job but lack of honesty.....not happy....won't ever go

    My wife, our 3 kids and i went there today oct10 at about 1:30pm.....My kids's haircut looks good.....no complain about it, but what i didn't like was the lack of transparency about the pricing. The guy who helped my kids misled my wife to think that price was $10 per kid.....when she was ready to pay she was told she had to pay $15 per kid....why the extra?....because this gentleman decided to do a haircut "with style" which we wasn't requested to and didn't inform he was doing.....plus, when..

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    Réponse d'entreprise 4 mars 2017

    Hello Ruben, thank you for taking the time to leave us a review. I'm very happy to hear that you were satisfied with our stylists and how dazzling they looked walking out of the salon! It is disappointing that the misunderstanding has led to a negative experience and we would like to apologize on our behalf. If there were no complaints on the work of our stylists, please allow us a chance to resolve this and you can reach me directly at (604) 553-7722. Cheers! - Saleh Lagoona Salon & Spa

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