My experience, as a patient of Dr. Shanks, has been a very positive one. I found her genuinely concerned, she addressed each one of my symptoms and ordered appropriate tests. I was contacted and informed of the outcome of each procedure. I felt supported, heard and cared for during a very scary time in my life. Her MOA is very efficient and respectful. I Felt comfortable phoning the office. I am grateful I was referred to Dr. Shanks.