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5678 75th Street NW, Edmonton AB T6E 5X6 Itinéraire
For your convenient, comfortable & friendly oil change and fleet services. 28 locations in AB & AMA Certified. Lube City is an Alberta Company. Call our toll free number, or drive in today! plus... Plus de texte
Hi Everyone, I have been going to Lube City for a couple of years now. The service i receive from Lube City is excellent. What I really like the most is that they vacuum my car. That is something I never experienced from the other lube places. I also know some of the management very well (and one of them is part of our pub group) so I get a bit of insights into their business practices. They started out of Edmonton in the 90s with only a couple of shops and grew pretty fast to a large business Lire plus
This was my first time at this Mr. Lube. While I was waiting for my service I was offered a complimentary beverage of my choice and a news paper. The lady that checked me in was very polite and apologetic for not getting to my vehicle faster. As I had not felt ignored and as she was so polite and friendly all was off to a good start. Once I got into the oil change bay the various steps and processes were explained to me. The technician looked up my vehicle and advised me of the upcoming service schedule which I found both helpful and beneficial. The staff were professional and polite and did not try to sell me things I did not need. I found this to be a breath of fresh air as I have often felt taken advantage of at other oil change places. As I had not had my vehicle serviced in a very very long time there were a number of services I had done. Because I asked them to do few different things for me they freely offered me a better deal than the $10 off coupon that I had handed them at the beginning. I do not live in Edmonton but will now make the trip back to this Mr. Lube every time my vehicle requires service. I can honestly say I actually enjoyed myself while there and left in great spirits. I told them I would be giving them a good review. Phil a really nice gentleman even contacted me after to give me a survey code so that if I wanted to fill it out I would have the opportunity to win free product or money. Thanks Phil, I will definitely fill out that survey. This has been by far the best experience I have ever had while getting my vehicle serviced. I saw Phil around a lot while I was there offering assistance to the technicians and training. Now I don't know a thing about servicing a vehicle but Phil really seems to know his stuff and is providing an excellent level of training to the staff there. I can only speak about my experience. I found the service was exemplary. Lire plus
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